Hero Household Cookie Policy

Effective Date:

1. Introduction

This Cookie Policy explains how cookies are used on the Hero Household website and online shop. Hero Household is operated by Eximex UK Ltd, and we are committed to being transparent about how cookies support functionality, improve browsing experience, and help us understand how our site is used.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve user experience by remembering preferences, enabling key features, and providing insights into how visitors interact with our site.

3. How We Use Cookies

We use different types of cookies for the following purposes:

Essential Cookies: Required for the website and shop to function correctly — including secure login, shopping cart features, and payment processing.

Performance & Analytics Cookies: Used to understand how visitors navigate our site so we can improve speed, usability, and overall experience. We use tools such as Google Analytics.

Functionality Cookies: Help remember your preferences (such as language settings) to provide a more personalised browsing experience.

Marketing & Advertising Cookies: Track browsing habits to deliver relevant promotions or ads. These may be placed by trusted third parties such as Google Ads or social media platforms.

4. Third-Party Cookies

Some cookies are set by third-party partners, including analytics tools, payment gateways, and embedded media services. These third parties process data according to their own privacy policies.

5. Managing Your Cookie Preferences

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect how the website and shop function.

Links to manage cookies in common browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6. Updates to This Cookie Policy

We may update this policy from time to time to reflect changes in regulations or in our data practices. Any updates will appear on this page with a revised effective date.

7. Contact Us

If you have questions about this Cookie Policy, please contact:

Eximex UK Ltd
Email: support@herohousehold.com

By continuing to use the Hero Household website, you consent to the use of cookies as described in this policy.